Privacy Policy

At Bershert Ventures, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, place an order for our Legal Gowns, Barrister Wigs, Collarettes, or other professional legal attire and accessories, or interact with us. By using our website, you consent to the practices described below.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience and deliver our products:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details (e.g., MPESA transaction details or Cash on Delivery preferences) provided during checkout or account creation.

• Order Information: Details of your purchases, including product selections, sizes, and order totals.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site, collected via cookies or similar technologies.

• Communication Data: Information you provide when contacting our customer service team via email, phone, or other channels.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including payment processing, shipping, and delivery.

• Communicate with you about your order status, updates, or customer service inquiries.

• Improve our website, products, and services by analyzing usage data and customer feedback.

• Send promotional offers, newsletters, or updates about our Legal Gowns, Barrister Wigs, and accessories, if you opt in to receive them.

• Comply with legal obligations or protect against fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted partners who assist with payment processing (e.g., MPESA), shipping, or website analytics. These providers are contractually obligated to protect your data.

• Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our customers.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security. For Cash on Delivery orders, payment is collected securely by our delivery agents. For MPESA payments, we only store transaction confirmation details, not sensitive payment information.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Update or correct any inaccurate or incomplete information.

• Delete: Request deletion of your personal information, subject to legal or contractual obligations.

• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us. To exercise these rights, please contact us at customecare@bershertventures.co.ke.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer service, and legal compliance. For example, order information is retained for [Specify Period, e.g., 5 years] to comply with tax and accounting regulations.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

9. International Data Transfers

If you are ordering from outside Kenya, your data may be transferred to and processed in different Region. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be noted below. Your continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: customercare@bershertventures.co.ke

• Phone: 0745113803 | 0720415575

Thank you for choosing Bershert Ventures to elevate your professional presence in the legal world.